BUC.
All services

AI & Automation

Chatbots, basic RAG systems, workflow automation, and AI API integration into existing systems.

The problem

Repetitive tasks like answering customer questions, processing data, or compiling reports take up staff time but haven't been automated yet.

Our approach

We build chatbots, basic RAG systems, and automation flows connected to your existing data and APIs to reduce manual work.

Scope & deliverables

  • Customer support chatbot grounded in your internal documentation
  • Automation of repetitive workflows (email, data entry, reporting)
  • Integrating AI model APIs (OpenAI, Anthropic) into existing systems
  • Semantic search over internal data

Ideal for

Businesses with a high volume of repetitive questions or tasks who want to try AI without building an internal technical team.

05 —

PROCESS

How We Run a Project

  1. 01

    Discover

    Understand your goals, constraints, and the real problem before proposing a solution.

  2. 02

    Plan & Design

    Define scope, architecture, and interface design aligned with your project goals.

  3. 03

    Develop

    Build the product in stages with regular progress updates.

  4. 04

    Test & Refine

    Thorough testing and refinement based on feedback before acceptance.

  5. 05

    Deploy & Support

    Hand over the product and continue supporting it after launch.

07 —

TECHNOLOGIES

Technologies We Use

Frontend

  • Next.js
  • React
  • TypeScript
  • Tailwind CSS

Backend

  • Node.js
  • PostgreSQL
  • Prisma
  • REST/GraphQL

AI

  • OpenAI API
  • Anthropic API
  • LangChain
  • Vector Search

Cloud & DevOps

  • Docker
  • Vercel
  • GitHub Actions
  • Cloudflare

Frequently asked questions

Is my data kept secure when using AI?

Yes, your data is only used within your own system and never used to retrain a model from another provider.

Can the chatbot give a wrong answer?

We scope its answers strictly to the documentation provided, and always include a handoff path to a human when needed.

What do I need to prepare before starting?

Just your existing documentation or data (FAQs, workflows, product docs) — we'll advise on the rest of the technical setup.

09 —

CONTACT

Have a Project in Mind? Let's Build It Together.

Tell us briefly about your needs — the BUC team will get back to you with the right approach.

Rather not fill in a form? Message us on Zalo or call directly — we reply during business hours.

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